Data Security

5777com Privacy Policy — Your data is safe with us

Find out how your personal information is collected, what it's used for, and how securely it's kept — all explained in plain English.

Last updated: January 2026

Important: By creating an account or using the 5777com platform, you agree to this privacy policy. Protecting your privacy is one of our highest priorities.

Introduction & Scope

5777com (hereinafter referred to as "we", "us", or "the Platform") is an internationally licensed online gaming and Sports Betting service. We believe privacy is a fundamental right, and protecting your data is our ethical responsibility.

This privacy policy applies to the 5777com website, mobile app, and all associated services. It explains what information we collect, why we collect it, how we use it, and what rights you have over your data.

This Privacy Policy was written in Bengali for your convenience. In the event of any legal dispute, the English version shall prevail. Our Terms & ConditionsWe recommend reading this policy alongside our

Information We Collect

5777com collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.

Data Type Example Reason for collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account verification, notifications
Financial Information BKash/Nagad number, bank details Deposit & Withdrawal Processing
Usage data Betting history, login timestamps, IP address Security & Service Improvement
Device Information Device model, operating system, browser Technical Support
Location data Country & Region (IP-based) Compliance with geographic restrictions

We do not collect: Your full bank card number, password, or PIN is never stored on our servers. Payment information is processed directly through the payment gateway.

Methods of Data Collection

5777com collects information in several ways. You should have a clear understanding of each method:

  • Registration Form: Information you provide when creating an account.
  • KYC Verification: By uploading proof of identity and address.
  • Transaction Records: Automatic logs of every deposit, withdrawal, and bet.
  • Cookies & Tracking Pixels: To analyze website browsing behavior.
  • Customer Support: Information provided during chat or email communications.
  • Third-Party Verifiers: Approved service providers for identity and age verification.

We will never ask for your password or OTP over the phone or by email. Anyone who does is attempting to defraud you — report it to us immediately.

How We Use Your Information

5777com uses your information only for specific, legitimate purposes. We never use your data for anything unrelated to our services.

  • Account Management: For login, security verification, and account protection.
  • Service delivery: To keep betting, gaming, and payment services running.
  • Legal Compliance: To meet KYC, AML, and licensing authority requirements.
  • Fraud prevention: To detect and prevent suspicious activity.
  • Service Improvement: For analytics purposes to improve user experience.
  • Contact: For important updates, promotions, and support.
  • Responsible Gaming: To identify excessive gaming behavior and provide appropriate support.

Marketing Communications: You can opt out of promotional emails or SMS at any time through your account settings. Please note that essential account-related messages cannot be disabled.

Data Sharing Policy

5777com never sells your personal data to third parties. However, information may be shared in certain circumstances:

  • Payment Providers: To process transactions with bKash, Nagad, Rocket, and our banking partners.
  • Identity verification providers: With approved third-party services for completing KYC.
  • Legal authorities: In response to a court order or a lawful request from a regulatory authority.
  • Anti-Fraud System: With authorized fraud prevention service providers.
  • Business Changes: To the new entity in the event of a company merger or acquisition.

All parties with whom data is shared are contractually bound to uphold the same privacy standards. 5777com is not directly liable for data breaches by third parties, but we will notify you immediately should one occur.

Cookies & Tracking Technologies

5777com uses cookies and similar technologies to enhance your browsing experience and ensure the site functions properly.

Cookie type Purpose Duration
Essential Cookies Maintaining login sessions, security, and cart data Deleted at end of session
Functional Cookies Remembering language preferences and UI settings 1 Year
Analytics Cookies Page views, user behavior analytics 2 years
Marketing cookies Displaying Relevant Advertisements 30 days

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

Data Retention & Periods

5777com does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For the duration of account activity and 5 years after closure (as required by law).
  • Transaction Records: 7 years — in accordance with international financial regulations.
  • KYC documents: For a minimum of 5 years after account closure.
  • Support Conversations: For up to 3 years after resolution.
  • Marketing information: Deleted immediately upon opt-out.
  • Log Files: Up to 12 months.

Once the retention period expires, your data will be securely deleted or anonymized. If data must be kept longer for legal reasons, you will be informed accordingly.

Your Rights

As a user of 5777com, you have the following rights over your personal data:

1
Right to Access

You may request access to the information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to erasure

You may request deletion of your data under certain circumstances.

4
Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

5
Right to Data Portability

You have the right to receive your data in a structured, portable format.

6
Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of your rights support@5777com.imEmail us at the address provided. We are committed to responding within 30 business days. Please note that in some cases, complete deletion may not be possible due to legal obligations.

Data Security Measures

5777com uses industry-leading technology to protect your data. Our security framework is regularly tested through independent third-party audits.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & IDS: To prevent unauthorized access.
  • Data center security: Certified data centers with physical security and backup systems.
  • Staff Training: All our staff undergo rigorous data privacy training.
  • Regular Audits: Regular penetration testing to identify and address security vulnerabilities.

In the Event of a Data Breach: In the event of a data breach, we will notify affected users and the relevant regulatory authorities within 72 hours.

Policy Changes

5777com may update this privacy policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, a notice will be sent to your registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • For major changes, 30 days' notice will be given before they take effect.

Copies of previous versions are retained and can be provided upon request.

Get in Touch

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

  • Email: support@5777com.im
  • Support Hours: 24 hours a day, 7 days a week
  • Language: Support available in Bengali and English
  • Response time: 24 hours for general inquiries, 30 business days for complex requests

You can also reach us via live chat directly from our support page. Help Center Visit us.


Why 5777comIs your information safe at

Learn about the core pillars of our privacy protection

End-to-End Encryption

Every data transmission on your account is protected by 256-bit SSL encryption, making it completely unreadable to hackers or any third party.

Strict KYC Process

Identity verification not only keeps you safe — it also ensures a secure gaming environment for everyone on the platform.

Your Data Is Never Sold

5777com never sells your personal information to third parties. Your data is used solely to improve and deliver our services.

User Controls

Marketing communications, cookies, and data sharing are entirely in your hands. Update your preferences at any time.

Regular Security Audits

Independent security experts regularly audit our systems, and any vulnerabilities identified are resolved promptly.

24/7 Privacy Support

Our Bengali-speaking support team is always ready to help with any data privacy questions.


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